If I sign in on Facebook, I get an email asking if it was me because it was on a new device. I think I get the 'new device' question on another site as well. Just started my taxes. I've got Turbotax in my bookmark bar and the initial signin page offers to send verification code to an email or a phone number, neither of which are mine. If I go to 'try something else' I can sign in and when I look at my account info, it's all correct. We do have strangers in our house who would be able to get to the computer ... Any thoughts? Thanks
You indicate there are strangers that have access to your computer. This seems VERY dangerous. I assume you have changed your password from 123456 to something a little harder to guess. You don’t indicate what hardware and software with which you are afflicted. It might help if you indicated the type of device and what software you are using to access the interweb. Facebook and other software do like to alert you to possible unusual access to your account as do other applications by keeping track of the computer and browser you last used. As this article indicated, if you use some identity masking devices, the app cannot detect what you are using. It does seem that you may want to see if the Intuit so-called support creatures can give some advice in regard to that very rude behavior of giving you foreign contact information. They are probably even less accessible now than usual due to the tax deadline, however. What Jim Rockford would do would be call the telephone number and ask who they are.
